Caring for the Spaces People Call Home

Tenant Resources

Prospective Tenants

Find a Place You’ll Love to Call Home

Searching for the right rental doesn’t have to be stressful. We’re here to guide you every step of the way—from finding available homes to submitting your application with confidence. Our team is happy to answer questions and help you find a place that fits your needs and lifestyle.

Once you’re approved and move in, you’ll have access to convenient online tools designed to make your experience simple, responsive, and enjoyable.

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Utility Setup (after application approval)

Current Residents

Resources to Make Your Stay Comfortable

Support for Comfortable, Worry-Free Living

We value our residents and work hard to make your time with us positive and well-supported. Our online portal gives you easy access to everything you need—whether you’re submitting a maintenance request, paying rent, or reaching out with a question.

We’re local, we’re attentive, and we’re always glad to hear from you.

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Home Care

Home care: Steps for basic home care before calling maintenance.

GAS

Gas shut off- To turn off gas to your house, find the main shut-off valve near the gas meter (usually outside) and turn the handle a quarter turn until it’s perpendicular to the pipe, using a large adjustable wrench or channel locks; this stops the flow, but never turn it back on yourself—call your utility company to safely restore service after an emergency.

WATER

Water shut off at the street- Steps to Shut Off Water at the Street
1. Locate the Meter Box: Walk from your house towards the street and look for a concrete box with a lid, usually near the sidewalk and mailbox.
2. Open the Box: Use a long screwdriver or pliers to lift the lid, or find the keyhole and use a pentagon key if present, being careful of wires.
3. Find the Valve: Inside, locate the water meter and the customer shut-off valve, which is typically above the meter and has a lever or nut/handle.
4. Turn the Valve:
  - Lever Handle: Turn it 90 degrees (a quarter turn) to the right (clockwise) until it stops, pointing towards the street.
  - Nut/Wheel: Turn it clockwise until it stops, often requiring a curb key or adjustable wrench.
5. Confirm It’s Off: The arrow on the valve should point towards the street, and the meter should stop spinning (if you checked for leaks).
Turn the water off under the sink or at the back of the toilet-
For Quarter-Turn (Ball) Angle Stops:
1. Locate: Find the valve under the sink or behind the toilet.
2. Turn: Rotate the handle 90 degrees (a quarter turn) so it is perpendicular to the water supply pipe.
3. Check: Open the fixture’s faucet to ensure water has stopped.
If the Valve is Stuck:
- Tap Gently: Place a small bucket underneath, then gently tap the valve body with pliers in 30-second intervals to dislodge sediment.
- Work it: After tapping, slowly try turning the handle back and forth (open and close) to loosen it further.
- Call a Pro: If the handle breaks or it still won’t close, shut off the main house water supply and replace the valve, as it’s likely defective.

ELECTRIC

Reset at the gfci- outlet
Step-by-Step Resetting:
1. 1. Unplug Everything: Disconnect all appliances and devices from the GFCI outlet and any other outlets on the same circuit.
  2. Locate Buttons:
    Find the “TEST” (usually black) and “RESET” (usually red) buttons on the outlet faceplate
    
    .
- Press RESET: Push the “RESET” button firmly until you hear a click, indicating power is restored.
- Test the Outlet: Plug in a device to confirm it’s working.
If It Doesn’t Reset:
- Check the Circuit Breaker: Go to your home’s electrical panel and see if the breaker for that circuit is tripped (in the “OFF” or middle position). Flip it fully off, then back on.
- Try Pressing TEST First: Some suggest pressing the “TEST” button first, then “RESET,” or ensuring the tripped indicator light (often red) goes out after pressing “RESET”.
- Look for Other GFCIs: If your outlet has no buttons, another GFCI upstream (in the same room or nearby) might control it; find that one and reset it.
Reset at the breaker- Step by step
- Safety First: Turn off lights and unplug appliances in the affected area to reduce the load on the circuit.
- Locate Panel: Find your breaker box (usually in a garage, basement, or closet) and open the cover.
- Find Tripped Breaker: Look for a switch that’s either fully off or in the middle (tripped) position, not aligned with the “ON” switches.
- Firmly Flip to OFF: Push the tripped breaker all the way to the OFF position to reset its internal mechanism.
- Flip to ON: Flip the switch firmly back to the ON position; you might hear a click.
- Test: Restore power to your lights and appliances.